Privacy Policy
Welcome to Ukimatcha (“Ukimatcha,” “we,” “us” or “our”) website, located at ukimatcha.online (“Website”). Our Privacy Policy explains how we collect, use, share and protect information in relation to the Website and any software provided on or in connection with Ukimatcha products and services, and your choices about the collection and use of your information. This Privacy Policy applies to all visitors, users, and others who access this Website, or any of Ukimatcha’s websites, applications, or online services that link to this Privacy Policy (“Users”).
By visiting our Website, you are accepting the practices described in this Privacy Policy. If you do not agree to the terms of this Privacy Policy, please do not use the Website. We reserve the right to modify the terms of this Privacy Policy from time to time without notice. Your continued use of our Website following the posting of changes will mean you accept those changes.
If you have any questions about this Privacy Policy, you should contact us by email.
INFORMATION WE COLLECT
We collect two basic types of information from you: (1) personally identifiable information (“PII”) and (2) non-personally identifiable information (“non-PII”). PII is any information that you supply to us that can individually identify you. PII includes, among other things, your name, contact information (e.g., email address, postal address, telephone number), payment information (e.g., credit/debit card information, bank account number) in which you may be recognized. Non-PII includes information that does not personally identify you. Non-PII includes, among other things, information about your use of the Site, such as your IP address, device identifiers, general location information, and demographic data.
Information You Provide to Us Directly
While you can browse the Website without submitting your PII to us, there are a number of circumstances in which you may supply us with your PII. The following list comprises the most common ways in which we may collect your PII:
- Registering for an account or creating a profile;
- Requesting customer service or other assistance, or otherwise communicating with Ukimatcha;
- Signing up to receive e-mail offers, newsletters or alerts;
- Making purchases on the Website, including subscriptions to Ukimatcha’s services;
- Participating on social media accounts involving Ukimatcha;
- Submitting user generated content; and
- Any other activity on the Website where you knowingly volunteer information.
Collection of Personally Identifiable Information From Social Media Sites
When you interact with any Ukimatcha page or account on a social media platform, we may collect the PII that you make available to us on that page, including your account ID or username.
If you choose to log in to your Ukimatcha account with or through a social networking service, Ukimatcha and that service may share certain information about you and your activities. With your permission, we also may share information about your activities, including what you view on the Website, with that social network’s users.
Non-Personally Identifiable Information
As stated above, we also collect non-PII when users interact with the Website. Non-PII does not personally identify you. Generally, we collect and store the following categories of non-PII:
- Demographic data such as age, gender, and five-digit ZIP code;
- Information about the device(s) used to access the Website, such as they type of browser used;
- “Traffic data” such as the date and time the Website was accessed, software crash reports, and referring website addresses; and
- User search terms and search results.
Log File Information
Log file information is automatically reported by your browser each time you make a request to access (i.e., visit) a web page or app. It can also be provided when the content of the webpage or app is downloaded to your browser or device.
When you use our Service, our servers automatically record certain log file information, including your web request, Internet Protocol (“IP”) address, browser type, referring / exit pages and URLs, number of clicks and how you interact with links on our Website, domain names, landing pages, pages viewed, and other such information. We may also collect similar information from emails sent to our Users which then help us track which emails are opened and which links are clicked by recipients. The information allows for more accurate reporting and improvement of our Website.
USE YOUR INFORMATION
In addition to some of the specific uses of information we describe in this Privacy Policy, we may use information that we receive to:
- Provide requested content, products, and services;
- Post user generated content as requested;
- Communicate with users about their accounts or transactions;
- Communicate about changes to company policies;
- Communicate about a comment posted on our Website;
- Personalize content, including by providing recommendations based on preferences;
- Send newsletters, offer, and promotions for our products and services or special events by e-mail, text, or another medium;
- Administer loyalty or referral programs;
- Administer contests, sweepstakes, promotions, and surveys;
- Optimize or improve our products, services, and operations;
- Detect, investigate, and prevent activities that may violate our policies or be illegal;
- Diagnose or fix technological issues with the Website;
- And perform statistical, demographic, and marketing analyses of users and purchasing patterns.
Combination of Your Personally Identifiable Information
We may use the information from one portion of the Website on other portions of the Website, and we may combine information gathered from multiple portions of the Website into a single record.
We may also use or combine information that we collect offline or we collect or receive from thirdparty sources to enhance, expand, and check the accuracy of your customer records.
SHARE YOUR INFORMATION
We may disclose your PII collected on the Website to our agents, affiliates, partners, and other third parties as described below.
Parties with Whom we May Share Your Information
We have third-party agents, subsidiaries, affiliates and service providers that perform functions on our behalf, including, but not limited to: hosting, content syndication, content management, technical integration, marketing, analytics, customer service, and fraud protection. These entities may have access to PII if needed to perform their functions.
Storage and Processing
Your information collected through our Website may be stored and processed in the United States or any other country in which Ukimatcha, its Affiliates or Service Providers maintain facilities.
Ukimatcha, its Affiliates, or Service Providers may transfer information that we collect about you, including personal information across borders to other countries or jurisdictions around the world.
By registering for and using our Website, you consent to the transfer of information to any other country in which Ukimatcha, its Affiliates or Service Providers maintain facilities and the use and disclosure of information about you as described in this Privacy Policy. We use safeguards to help keep the information collected through Our Website secure and take steps (such as requesting a unique password) to verify your identity before granting you access to your account. These security procedures mean that we may occasionally request proof of identity before we disclose your PII to you. Please understand, however, that while we try our best to safeguard your PII once we receive it, no transmission of data over the Internet or any other public network can be guaranteed to be 100% secure.
Obligations to Keep Your Access Rights Secure
Please do your part to help us. You are responsible for maintaining the secrecy of your unique password and account information, and for controlling access to emails between you and Ukimatcha, at all times. Your privacy settings may also be affected by changes the social media services you connect to Ukimatcha. We are not responsible for the functionality, privacy, or security measures of any other entity.
You promise to: (a) provide true, accurate, current and complete information about yourself as prompted by our Website and (b) maintain and promptly update your information to keep it true, accurate, current and complete. If Ukimatcha suspects, in its sole discretion, that such information is untrue, inaccurate, not current or incomplete, Ukimatcha has the right to suspend or terminate your account and refuse any use of the Website.
Your Account Information and Profile/Privacy Settings
If you have an account with Ukimatcha or the Website, you may review and change your information by logging into your account and editing your profile. Please be advised that we may not be able to delete your PII without also deleting your user account. You will not be permitted to examine the PII of any other person or entity and may be required to provide us with PII to verify your identity prior to accessing any records containing information about you.
You may also opt out from receiving e-mails, newsletters, and other communications from us by unsubscribing from the email program. However, you may not opt out of e-mails related to your customer account and orders.
CHILDREN’S PRIVACY
Ukimatcha does not knowingly collect or solicit any information from anyone under the age of 13 or knowingly allow such persons to register or use our Website. Our Website and its content are not directed at children under the age of 13. In the event that we learn that we have collected personal information from a child under age 13 without parental consent, we will promptly delete that information.
OTHER WEBSITES AND SERVICES
We are not responsible for the practices employed by any websites or services linked to or from our Website, including the information or content contained within them. Please remember that when you use a link to go from our Website to another website or service, our Privacy Policy does not apply to those third-party websites or services. Your browsing and interaction on any thirdparty website or service, including those that have a link on our website, are subject to that third party’s own rules and policies. In addition, you agree that we are not responsible and do not have control over any third-parties that you authorize to access your User Content. If you are using a third-party website or service and you allow them to access your User Content you do so at your own risk.
CHANGES TO OUR PRIVACY POLICY
Ukimatcha may modify or update this Privacy Policy from time to time, so please review it periodically. We may provide you additional forms of notice of modifications or updates as appropriate under the circumstances. Your continued use of Ukimatcha Products or Website after any modification to this Privacy Policy will constitute your acceptance of such modification.